Privacy Policy - Toms Removals
Introduction
At Toms Removals, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you engage with our services. By choosing Toms Removals, you agree to the practices described herein.
Information We Collect
We collect various types of information to provide and improve our services. The information collected can be categorized as follows:
Personal Information
Personal information refers to data that can identify you as an individual. This includes:
- Name
- Contact details such as phone number and email address
- Home and work addresses
- Payment information
- Move details including dates and inventory lists
Non-Personal Information
We also collect non-personal information that doesn’t identify you directly. This includes:
- Browser type and version
- Operating system
- IP address
- Access times
- Pages viewed
How We Use Your Information
Your information is utilized in various ways to enhance your experience with us:
- Service Delivery: To organize and execute your move effectively.
- Communication: To contact you regarding your move, provide updates, and respond to inquiries.
- Billing: To process payments and manage billing information.
- Improvement: To analyze and improve our services based on your feedback and usage patterns.
- Compliance: To comply with legal obligations and enforce our terms of service.
Data Protection and Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls limiting data access to authorized personnel only
- Secure data storage solutions
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and settings
- Understand how you navigate our website
- Customize content based on your interests
You can manage your cookie preferences through your browser settings.
Third-Party Services
We may engage third-party service providers to assist us in delivering our services. These providers are bound by confidentiality agreements and are restricted from using your information for any other purposes.
Your Rights and Choices
You have the right to:
- Access your personal data
- Rectify any inaccurate information
- Erase your data under certain conditions
- Restrict or object to the processing of your data
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us through the designated channels.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any modifications will be posted on this page with an updated effective date.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in different countries. We ensure that such transfers comply with applicable data protection laws and that your data is afforded adequate protection.
Legal Grounds for Processing
We process your data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: To fulfill our obligations under the contract with you.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: To pursue our legitimate business interests, provided they do not override your rights.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Policy Enforcement
We take violations of this Privacy Policy seriously and will take appropriate action, including legal remedies, against anyone who unlawfully misuses your personal information.
Feedback and Questions
If you have any questions or feedback regarding this Privacy Policy, feel free to reach out to us through the appropriate channels.